Effective Date: 30/01/2025

Introduction

Welcome to "The LED Studio." We are committed to protecting your privacy and ensuring transparency regarding how we collect, use, and share personal information. This policy outlines the circumstances under which we collect information from visitors to our website, how we use it, when we may disclose it, and the security measures in place to protect it.

By using our website, you consent to the terms of this Privacy Policy. We may update this policy periodically, and we encourage you to review it regularly to stay informed of any changes.

If you have any questions or concerns, please contact us at [email protected] or call our UK office at +44 (0) 20 3832 9500.

How We Collect Information

We collect personal information in the following ways:

• When you visit and interact with our website.

• When you request information about our products and services.

• When you register to receive marketing communications via our website, trade exhibitions, or social media accounts.

• When you submit your details through contact forms, inquiries, or newsletter sign-ups.

• Through the use of cookies and similar technologies that track website usage (subject to your consent where required by law).

What Information We Collect

We may collect the following personal information:

• Name

• Phone number

• Address

• Email address

• Details of web pages visited and email interactions

• Preferences regarding marketing and communications

• IP address, device information, and browsing behavior (if consent is given for analytics tracking)

How We Use Your Information

The LED Studio may use your personal information for the following purposes:

• To process and fulfill orders and service requests.

• To communicate with you regarding inquiries, orders, and customer support.

• To fulfill contractual obligations between you and The LED Studio.

• To send marketing communications, promotions, and updates about our products and services if you have provided your details and not opted out.

• To improve website functionality and personalize user experience.

• To comply with legal obligations and enforce our terms of service.

Marketing and Communications

If you have provided your contact details through our website, events, or other interactions, we may send you relevant marketing communications. You can opt out of receiving such communications at any time by:

• Clicking the unsubscribe link in marketing emails.

• Contacting us at [email protected] or calling +44 (0) 20 3832 9500.

We will not send you marketing communications unless you have consented where required by law. However, if you are an existing customer, we may send information about similar products or services based on legitimate interest, subject to your right to opt out.

Who Has Access to Your Information

We do not sell or rent your personal information to third parties. However, we may share data in the following circumstances:

• With trusted third-party service providers (e.g., email marketing platforms, cloud based CRM software providers analytics providers) who assist in business operations, provided they comply with data protection laws.

• With legal authorities if required by law or to protect our legal rights.

• With third-party analytics and advertising platforms to track website interactions if you have consented to such cookies.

Your Rights and Choices

Under applicable data protection laws, you have the following rights:

• The right to access, correct, or delete your personal data.

• The right to withdraw consent for marketing at any time.

• The right to request restriction or object to processing of your data.

• The right to data portability where applicable.

To exercise your rights, contact us at [email protected].

Security Measures

We take appropriate security measures to protect your personal data from unauthorized access, loss, or misuse. However, as internet transmissions are not 100% secure, we advise users to take precautions when submitting personal information online.

Policy Review

We review this policy regularly to ensure compliance with the latest legal requirements. The last update was made in 30/01/2025.